{"id":16305,"date":"2022-04-11T22:58:53","date_gmt":"2022-04-11T22:58:53","guid":{"rendered":"http:\/\/localhost\/qtrack\/?page_id=16305"},"modified":"2025-07-22T17:09:47","modified_gmt":"2025-07-22T17:09:47","slug":"home","status":"publish","type":"page","link":"https:\/\/q.track.pt\/en\/","title":{"rendered":"Home"},"content":{"rendered":"

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The q.track<\/h2>\n

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The Q.track<\/strong> solution is a modular and low-cost solution that allows you to manage queues<\/strong> in several locations with multiple services, manage multimedia content (Corporate TV)<\/strong>, and carry out digital customer satisfaction surveys<\/strong>. The entire solution was designed to adapt to different service configuration needs and different types of hardware, managing to satisfy from a simple service to large public service organizations.<\/p>\n

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APPLICATION ENVIRONMENTS<\/h2>\n

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\n\t\t\tHOSPITALS AND CLINICS\t\t<\/h4>\n\t<\/div>
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\n\t\t\tPHARMACIES\t\t<\/h4>\n\t<\/div>
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\n\t\t\tPUBLIC INSTITUTIONS\t\t<\/h4>\n\t<\/div>
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\n\t\t\tSCHOOLS & UNIVERSITIES\t\t<\/h4>\n\t<\/div>
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\n\t\t\tSUPERMARKETS & RETAIL\t\t<\/h4>\n\t<\/div>\t<\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row row_type=”parallax” parallax_content_width=”full_width” text_align=”center” full_screen_section_height=”no” section_height=”450″ background_image=”15115″ anchor=”counters” el_class=”Section_image”][vc_column][vc_separator css_animation=”none” type=”transparent” up=”200″][vc_raw_html]JTNDc3BhbiUyMGNsYXNzJTNEJTIyc2xvZ2FuX3NlcGFyYWRvciUyMiUzRSUzQ3N0cm9uZyUzRU9QVElNSVpFJTNDJTJGc3Ryb25nJTNFJTIwWU9VUiUyMCUzQ3N0cm9uZyUzRVNFUlZJQ0UlM0MlMkZzdHJvbmclM0UlMjBBTkQlMjAlM0NzdHJvbmclM0VJTkNSRUFTRSUyMFBST0RVQ1RJVklUWSUzQyUyRnN0cm9uZyUzRSUzQyUyRnNwYW4lM0U=[\/vc_raw_html][vc_raw_html el_class=”back_points”][\/vc_raw_html][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” padding_top=”87″ padding_bottom=”34″ background_color=”#ffffff”][vc_column][vc_column_text]<\/p>\n

GENERAL FEATURES<\/h2>\n

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\"QUIOSQUES<\/div>
KIOSKS \/ BOX'S WINDOWS AND ANDROID<\/h5>

System compatible with kiosks and Box's TV for windows and android operating system.<\/p><\/div><\/div><\/div>[vc_separator type=”transparent” up=”26″ down=”0″][\/vc_column_inner][vc_column_inner width=”1\/3″]

\"SOLU\u00c7\u00c3O<\/div>
MODULAR SOLUTION<\/h5>

Queue management solution integrated with corporate TV and satisfaction survey system.<\/p><\/div><\/div><\/div>[vc_separator type=”transparent” up=”26″ down=”0″][\/vc_column_inner][vc_column_inner width=”1\/3″]

\"SENHA<\/div>
TICKET THROUGH MOBILE APP<\/h5>

Mobile app that allows the customer to take tickets and monitor the service in real time.<\/p><\/div><\/div><\/div>[vc_separator type=”transparent” up=”26″ down=”0″][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=”row” type=”full_width” text_align=”left” css_animation=””][vc_column_inner width=”1\/3″]

\"SENHA<\/div>
TICKETS BY QR CODE AND VOICE<\/h5>

Possibility to take digital tickets through QR code and voice<\/p><\/div><\/div><\/div>[vc_separator type=”transparent” up=”26″ down=”0″][\/vc_column_inner][vc_column_inner width=”1\/3″]

\"ALERTAS<\/div>
ALERTS BY SMS AND EMAIL<\/h5>

Allows the customer to receive alerts about the status of their service.<\/p><\/div><\/div><\/div>[vc_separator type=”transparent” up=”26″ down=”0″][\/vc_column_inner][vc_column_inner width=”1\/3″]

\"AGENDAMENTO<\/div>
SERVICE SCHEDULE<\/h5>

Allows the customer to schedule an appointment through a web page and mobile app.<\/p><\/div><\/div><\/div>[vc_separator type=”transparent” up=”26″ down=”0″][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=”row” type=”full_width” text_align=”left” css_animation=””][vc_column_inner width=”1\/3″]

\"TV<\/div>
CORPORATE TV \/ DIGITAL SIGNALING<\/h5>

It allows the management of multimedia contents in a dynamic way in one or several locations, with different multimedia components available.<\/p><\/div><\/div><\/div>[vc_separator type=”transparent” up=”26″ down=”0″][\/vc_column_inner][vc_column_inner width=”1\/3″]

\"SISTEMA<\/div>
SATISFACTION SURVEY SYSTEM<\/h5>

System that allows the elaboration of customer satisfaction surveys, providing several scales, including the NPS-Net Promoter Score.<\/p><\/div><\/div><\/div>[vc_separator type=”transparent” up=”26″ down=”0″][\/vc_column_inner][vc_column_inner width=”1\/3″]

\"API<\/div>
Q.TRACK API<\/h5>

The q.track API allows our customers a complete integration in their web platforms, mobile apps, CRM, among other custom integrations.<\/p><\/div><\/div><\/div>[vc_separator type=”transparent” up=”26″ down=”11″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_type=”parallax” parallax_content_width=”full_width” text_align=”center” full_screen_section_height=”no” background_image=”15113″ anchor=”counters” el_class=”Section_image” section_height=”450″][vc_column][vc_separator css_animation=”none” type=”transparent” up=”200″][vc_raw_html]JTNDc3BhbiUyMGNsYXNzJTNEJTIyc2xvZ2FuX3NlcGFyYWRvciUyMiUzRU9GRkVSJTIwJTNDc3Ryb25nJTNFQ09NRk9SVCUzQyUyRnN0cm9uZyUzRSUyMFRPJTIwWU9VUiUyMCUzQ3N0cm9uZyUzRUNVU1RPTUVSUyUzQyUyRnN0cm9uZyUzRSUzQyUyRnNwYW4lM0U=[\/vc_raw_html][vc_raw_html el_class=”back_points”][\/vc_raw_html][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” padding_top=”62″ padding_bottom=”65″ anchor=”testimonials” z_index=”” background_color=”#ffffff”][vc_column][vc_column_text]<\/p>\n

SOLUTION AREAS<\/h2>\n

[\/vc_column_text][vc_separator type=”small” position=”center” down=”34″ up=”7″][vc_row_inner row_type=”row” type=”full_width” text_align=”left” css_animation=””][vc_column_inner width=”1\/3″][vc_column_text el_class=”title_solution_home”]<\/p>\n

QUEUES MANAGEMENT<\/h3>\n

[\/vc_column_text][vc_separator type=”normal” up=”10″ down=”15″ transparency=”0″][vc_single_image image=”15424″ img_size=”full” alignment=”center” qode_css_animation=”element_from_left” transition_delay=”0.3″][vc_separator type=”normal” up=”10″ down=”15″ transparency=”0″][vc_column_text]It is a low-cost modular system<\/strong>, intended for small, medium and large companies. With the main objective of optimizing the customer’s waiting time in a comfortable way<\/strong>, as well as avoiding the service overload of the employees, allowing a better service performance<\/strong>, to provide a quality service<\/strong> and maximum satisfaction<\/strong>.[\/vc_column_text][vc_separator type=”normal” up=”10″ down=”15″ transparency=”0″]SEE MORE<\/a>[\/vc_column_inner][vc_column_inner width=”1\/3″][vc_column_text el_class=”title_solution_home”]<\/p>\n

CORPORATE TV<\/h3>\n

[\/vc_column_text][vc_separator type=”normal” up=”10″ down=”15″ transparency=”0″][vc_single_image image=”15430″ img_size=”full” alignment=”center” qode_css_animation=”element_from_left” transition_delay=”0.3″][vc_separator type=”normal” up=”10″ down=”15″ transparency=”0″][vc_column_text]A service that can be a complement to the queue management service, or separately, promoting multimedia content<\/strong> on various TVs, tablets, among other devices. Content management is centralized<\/strong>, allowing the customer to communicate with their target audience (customers, users, employees) in a simple<\/strong> way using a highly innovative digital system<\/strong>.[\/vc_column_text][vc_separator type=”normal” up=”10″ down=”15″ transparency=”0″]SEE MORE<\/a>[\/vc_column_inner][vc_column_inner width=”1\/3″][vc_column_text el_class=”title_solution_home”]<\/p>\n

CUSTOMER SATISFACTION SURVEY<\/h3>\n

[\/vc_column_text][vc_separator type=”normal” up=”10″ down=”15″ transparency=”0″][vc_single_image image=”15427″ img_size=”full” alignment=”center” qode_css_animation=”element_from_left” transition_delay=”0.3″][vc_separator type=”normal” up=”10″ down=”15″ transparency=”0″][vc_column_text]This module allows you to carry out evaluation surveys in one or several locations, with various multimedia devices, evaluating in real time<\/strong> the quality of service<\/strong> in order to define all the quality criteria that your business<\/strong> has to develop to improve customer satisfaction<\/strong>.[\/vc_column_text][vc_separator type=”normal” up=”10″ down=”15″ transparency=”0″]SEE MORE<\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_type=”parallax” parallax_content_width=”full_width” text_align=”center” full_screen_section_height=”no” section_height=”450″ background_image=”15129″ anchor=”counters” el_class=”Section_image”][vc_column][vc_separator css_animation=”none” type=”transparent” up=”200″][vc_raw_html]JTNDc3BhbiUyMGNsYXNzJTNEJTIyc2xvZ2FuX3NlcGFyYWRvciUyMiUzRSUzQ3N0cm9uZyUzRUdSRUFURVIlMjBDT05UUk9MJTNDJTJGc3Ryb25nJTNFJTIwJTJDJTIwJTNDc3Ryb25nJTNFUEVSRk9STUFOQ0UlM0MlMkZzdHJvbmclM0UlMjBhbmQlMjAlM0NzdHJvbmclM0VTRUNVUklUWSUzQyUyRnN0cm9uZyUzRSUzQyUyRnNwYW4lM0U=[\/vc_raw_html][vc_raw_html el_class=”back_points”][\/vc_raw_html][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” padding_top=”40″ background_color=”#ffffff” z_index=””][vc_column width=”1\/2″][vc_row_inner row_type=”row” type=”full_width” text_align=”center” css_animation=””][vc_column_inner]

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